1. Acceptance of Terms

By creating an account on the M-Bet Kenya platform or by placing a bet, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, and any game-specific or promotion-specific rules applicable at the time of your participation.

2. Legal Eligibility

• You must be at least 18 years old.
• You must reside in a jurisdiction where online betting is legal and not prohibited.
• You are solely responsible for ensuring that your use of our services is lawful.

3. Account Registration & Verification

• A valid Kenyan mobile number or email address is required.
• Only one account per person, household, IP and device is permitted.
• We reserve the right to request KYC documents (ID, proof of address, source of funds) at any time.
• Failure to complete verification may result in account suspension or closure.

4. Deposits & Withdrawals

Transactions are processed via M-Pesa, bank transfer, cards, e-wallets and approved cryptocurrencies. Deposit limits, withdrawal limits and processing times are stated in the Banking section of the site.

• Minimum deposit: 100 KES.
• Withdrawal requests may be subject to security checks and fees for multiple transactions within 24 hours.
• All payments must originate from/payment be made to accounts registered in your own name.

5. Bonuses & Promotions

• Bonus offers are limited to one per player unless otherwise stated.
• All bonuses carry wagering requirements; see the specific promotion page.
• Bonus abuse (e.g., matched betting, multiple accounts) is strictly prohibited.

6. Betting Rules

• Bets cannot be cancelled after confirmation.
• Maximum payout per bet is 5,000,000 KES unless otherwise specified.
• We reserve the right to void bets resulting from technical errors or obvious pricing mistakes.
• In the event of dispute, our transaction logs will be decisive.

7. Casino Rules

• Game results are determined by certified RNGs or live dealer outcomes.
• Disconnected sessions will be resolved according to the game provider’s policy; unsettled bets remain valid.
• Jackpot wins may be subject to additional verification and payment schedules.

8. Responsible Gaming

We encourage responsible play and offer self-exclusion, deposit limits, loss limits and session reminders. If you believe you may have a gambling problem, please contact our support team or a professional help service.

9. Anti-Money Laundering (AML) & Fraud

• All transactions are monitored for suspicious activity.
• We cooperate with regulatory bodies and law-enforcement agencies.
• Suspicious accounts may be frozen and funds withheld pending investigation.

10. Intellectual Property

All trademarks, logos, graphics and software on this site are the property of M-Bet Kenya or its licensors. Unauthorized use is strictly prohibited.

11. Limitation of Liability

M-Bet Kenya will not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our maximum aggregate liability shall not exceed the amount of the bet or game stake in question.

12. Termination & Suspension

• We may suspend or close accounts at our sole discretion for violation of these terms or applicable laws.
• Funds remaining in closed accounts will be handled in accordance with regulatory requirements.

13. Amendments

These Terms & Conditions may be updated periodically. Continued use of the platform constitutes acceptance of any modified terms. Last updated: 01 June 2024.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of Kenya. Any disputes arising shall be resolved by the competent Kenyan courts unless mandatory consumer-protection laws provide otherwise.

15. Contact Information

For questions regarding these Terms & Conditions, please email support@mbet-kenya.com or call our 24/7 helpline 0700 000 000.